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WHAT ARE THE SMART CARE OPERATING HOURS?

1PM – 7PM 

WHAT ARE THE SMART CARE OPERATING HOURS
DURING HOLIDAYS?

7AM – 7PM

ARE SHOWERING FACILITIES AVAILABLE?

YES, WE HAVE SHOWERING FACILITIES IN ALL CENTRES.

IS LUNCH PROVIDED?

YES, LUNCH & TEA SNACKS ARE PROVIDED.

IS THE FOOD HALAL?

YES. ALL FOOD IS SERVED HALAL.

WHERE IS THE FOOD FROM?

OUR LUNCH IS COOKED IN-HOUSE OR CATERED FROM A
NEA LICENSED CATERER.

IS THERE NAP TIME FOR MY CHILD?

WE CAN SCHEDULE FOR IT. PLEASE LET US KNOW YOUR
REQUEST BEFOREHAND.

HOW MUCH ARE THE BUS TRANSPORT COSTS?

FOR STUDENTS WITH SCHOOL TRANSPORT, A $30 SUBSIDY WILL BE OFFSET FROM THE MONTHLY FEE. 

WHAT IS THE TEACHERS TO STUDENTS RATIO?

1 TEACHER TO 10-15 STUDENTS

DO YOU PICK UP MY CHILD AFTER HIS/HER AFTER
SCHOOL ACTIVITY?

YES, BUT ONLY FOR SCHOOLS THAT ARE WITHIN
WALKING DISTANCE OF THE CENTRE.

HOW BIG IS THE TUITION CLASS?

BETWEEN 1 – 10 PAX NORMALLY.

IF MY CHILD MISSES A TUITION CLASS DUE TO AFTER
SCHOOL ACTIVITIES OR SICK LEAVE, WOULD THERE BE
A MAKE UP CLASS?

YES, BUT PLEASE INFORM US PRIOR TO HIS/HER
ABSENCE.

DO THE MONTHLY FEES APPLY EVEN IF MY CHILD
DOESN’T COME IN JUNE OR DEC HOLS?

YES, MONTHLY FEES APPLY FOR EVERY MONTH.

HOW DO YOU CHARGE DURING HOLIDAYS?

WE CHARGE AN ADDITIONAL $5 PER DAY SHOUD YOUR
CHILD COME IN BEFORE 1PM ON THAT DAY.

DO YOU CHARGE FOR HOLIDAY EXCURSIONS?

YES, WE DO. HOWEVER WE ONLY CHARGE COST TO
COST, IE ENTRY FEES OF THE VENUE, TRANSPORT
COSTS.

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